Emily L
I bought a 30 GB iPod a while ago and had a very pleasant experience with the Apple site. First, people complain about the prices, but I find that they are comparable with retail stores, or perhaps even better under certain circumstances (ie: I am a student, and therefore get the student discount). I had a few problems with my payment method (it was a personal mix up), but Apple kindly emailed me the next day outlining, in detail, the problem with payment. Then they gave me a number to call, where I was put on hold, but only for a couple of minutes. Once everything was cleared up financially, they sent the product which arrived the next business day. I'm planning on getting a Powerbook next, and will definitely be buying it straight from the company itself. Full Review
fishbearpanic
The Apple store is one of the best places to buy Apple products. They have pretty much anything you want from Apple, but you would have to go somewhere else for perephrials, like printers, ect. The price, actually, is not that bad- if you look at Apple's financial information, they actually only make around a 5% profit margin (compared to other manufacturers, such as Dell, which run over 10%) This just shows how much money is put into the product. I have an iMac from 1999- and it is still running strong, 6 years later! Breaking that down to a price per year and it only cost me $200/year to have this computer. As far as reliability, knowledgable staff, and value, the Apple store, or website, is a great way to go. Full Review
kmarangu
It's so comforting to buy my Apple directly from Apple. Apple Store let me add more memory and change the drive on my iMac G5 and they custom-built it for me. I knew they would do it right. This Holiday, I got to buy my brother a new iPod photo and Apple Store laser engraved a special message from my children, and the personalization was free! I also found out on their site that they'll match the price of other sellers, although they are already pretty competitive with the retailers I would trust with a major purchase. They shipped the iMac and the iPod for free, because they were each more than $50. That alone saved me a lot of money! Full Review
