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    Peter Drucker Quotes

    American (Austrian-born) management writer

    Quotes by Peter Drucker

    • Almost everybody today believes that nothing in economic history has ever moved as fast as, or had a greater impact than, the Information Revolution. But the Industrial Revolution moved at least as fast in the same time span, and had probably an equal impact if not a greater one.
    • In all recorded history there has not been one economist who has had to worry about where the next meal would come from.
    • Management by objectives works if you first think through your objectives. Ninety percent of the time you haven't.
    • Management is doing things right; leadership is doing the right things.
    • Plans are only good intentions unless they immediately degenerate into hard work.
    • Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
    • So much of what we call management consists in making it difficult for people to work.
    • The computer is a moron.
    • The most important thing in communication is to hear what isn't being said.
    • There is nothing so useless as doing efficiently that which should not be done at all.
    • We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
    • Innovation is the specific instrument of entrepreneurship... the act that endows resources with a new capacity to create wealth.
      Innovation and Entrepreneurship, 1985
    • "Management" means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folklore and superstition, and of cooperation for force. . .
      People and Performance
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